Can You Hear Me Now?

April 28, 2008

Last week, our book study focused on how to be a good listener. I want to remember these two quotes.

All great learners are great listeners.

Good listening draws people to you.

Quick tips for becoming a good listener

1. Look at speaker. (much harder in audio or video conference)
2. Don’t interrupt!
3. Focus on understanding.
4. Determine the need at the moment.
5. Check your emotions.
6. Suspend your judgment.
7. Sum up at major intervals (after each mtg.)
8. Ask clarifying questions.

Make listening your priority. As we move into the collaboration of 123VC: Jazz and planning for next year, I need to remember how to be a good listener. Do I only hear my customers or am I listening to them?

Posted in Collaborative Projects